Terms & Coniditions

Lustrè Property Cleaning provides move-in/move-out, post-construction, and short-term rental turnover cleaning services. Services are tailored based on the condition, size, and specific needs of each property.

All pricing listed on our website is a starting estimate. Final pricing may vary based on:

• Property size and condition

• Level of cleaning required

• Amount of debris or buildup

• Additional requested services

A final quote will be provided after an initial walkthrough or consultation.

Appointments are requested through our booking system for an initial walkthrough or consultation. Service dates are confirmed after agreement on scope and pricing.

We reserve the right to reschedule appointments due to unforeseen circumstances.

We ask that cancellations or rescheduling requests be made at least 24 hours in advance.

Late cancellations or no-shows may be subject to a fee.

Clients are responsible for ensuring:

• Utilities (water, electricity) are available

• The property is accessible at the scheduled time

• Pets and personal belongings are removed or secured

Excessive clutter, hazardous conditions, or unsafe environments may result in additional charges or service refusal.

While we strive to deliver high-quality, detail-focused cleaning, results may vary depending on:

• Existing property condition

• Wear and tear

• Permanent stains or damage

We do not guarantee the removal of all stains, damage, or buildup that cannot be safely treated.

Payment is due upon completion of service unless otherwise agreed in writing.

We accept Cash, Zelle, Cashapp, and Apple Pay

Lustrè Property Cleaning is not liable for:

• Pre-existing damage

• Normal wear and tear

• Items not disclosed or improperly secured

Any concerns must be reported within 24 hours of service completion.

By booking services, you acknowledge and agree that Lustrè Property Cleaning may take before and after photos of the property for documentation purposes, including quality assurance, recording pre-existing conditions, and internal use. Photos may also be used for marketing purposes; however, personally identifiable information will be excluded whenever possible. If you prefer that your property not be used for marketing purposes, please notify us in advance.

If you are not satisfied with the service, please contact us within 24 hours, and we will make reasonable efforts to address the concern.

We reserve the right to update these Terms & Conditions at any time. Updates will be reflected on this page.

Lustrè Property Cleaning
📞 520-371-2255
📧 lustrepropertycleaning@gmail.com